Welcome to your Library Management and Principles Quiz Proven
1. The term ‘Gang Plank’ is associated with ___ administrative principle.
2. Who said ‘Management is the art of getting things done through people’?
3. Identify the budget heads of non-recurring budget:
a) Periodical subscription
4. Which of the following are ‘TQM’ tools?
a) Fishbone Diagram
5. Identify the popular modes of staff development practiced in libraries:
a) Planned rotation
6. When a librarian has to show the rationale for the purchase of more e-resources, which of the following/s will help to support his/her stand?
a) Collection Development Policy
7. PERT is used for managing the ___.
8. PERT is a technique for ___.
9. What is the fundamental base to manage human resources in libraries?
10. Who developed CPM method?
11. Why Staff manual is needed in the libraries?
12. Which one is not the principle of financial estimation?
13. Zero Based Budget System was developed by __.
14. Quality is ‘Fitness for use’ said by __.
15. What are the ‘Juran’s Trilogy’?
a) Quality Planning
16. ‘Quality Control Handbook’ is written by __.
17. Who devised the ‘The Loss Function’ – an equation to quantify the decline of a customer’s perceived value of a product as its quality declines?
18. The concept of ‘Cost of Quality (CoQ)’ is developed by ___.
19. Quality Management Maturity Grid (QMMG) was conceived by ___.
20. ‘Zero Defects’ concept in Quality Management was developed by __.
21. ‘The Four Absolutes of Quality’ were developed by ___.
22. Poka-Yoke – a quality assurance technique was developed by __.
23. Who among the following developed the concept of ‘Single Minute Exchange of Dies (SMED)’?
24. Who among the following persons is considered as father of modern management?
25. McGregor’s theory ‘Y’ is related with __.
26. ___ improves the planning and control of operations by providing better information for decision making.
27. Identify the persons who contributed to the development of TQM:
a) Philip B. Crosby
28. Who were the pioneers in adopting quality movement?
29. Who developed Statistical Process Control (SPC) chart as a tool to measure the causes of variability in a system:
30. Fishbone Diagram is developed by __.
31. Identify the following basic steps as advocated by William Edwards Deming for implementing TQM:
a) Assessment of Organization’s culture and training process for the top anagement
32. Who coined the word ‘Management Theory Jungle’?
33. ‘Need Theory’ is given by ___.
34. Arrange in sequence the Maslow’s hierarchy of needs:
a) Social
35. Who among the following is associated with ‘ERG Theory of Motivation’?
36. Acquired-Needs Theory is proposed by __.
37. According to Stueart and Moran, various organizations including libraries have following 3 Levels of Management :
38. Select the correct combination from the following:
39. Which level of management is responsible for execution of activities, supervision and monitoring?
40. Who devised the Browne System for Circulation of Books?
41. The Newark Charging System was introduced in the year __.
42. What is the size of the ‘Book Card’ in Browne Charging System?
43. Select the disadvantage of Browne Charging System from the following:
44. Which managerial approach views that the power of a certain office stems from the person holding it and the same position might carry much different influence when occupied by different persons?
45. A strategy that ties together all the objectives, policies, procedures, rules and budgets into a single plan ___ strategy.
46. Zero-based budgeting means __.
47. Which of the following is classically known as ‘MOROCCO’ binding?
48. Indian Standard related to binding of library materials is __.
49. Library Cess is a __.
50. Which budgeting technique has the element of inflexibility in it?
51. ‘Theory Z’ – a human resource management theory of motivation was proposed by __.
52. Who propounded motivational theory of management ‘Theory X and Theory Y' ?
53. Theory X and Theory Y relate to:
54. Theory ‘Y’ lays emphasis on __.
55. Arrange the ‘Hierarchy of needs’ from bottom to top, as given by Abraham Maslow:
Physiological, Safety, Social, Esteem, and Self-Actualization
Safety, Social, Esteem, Self- Actualization, and Physiological
Social, Esteem, Self-Actualization, Physiological, and Safety
Self-Actualization, Physiological, and Safety, Social, and Esteem
56. Who is called the ‘Father of Scientific Management School’?
57. Who has written the book ‘The Practice of Management’?
58. In libraries, the financial allocation made towards purchase of furniture and equipments came under the budget head:
59. A four Ps in marketing include ___.
Planning, Product, Pricing, Promotion
Product, Price, Promotion, Place
Product, Price, Promotion, Programming
Preview, Price, Promotion, Place
60. A system designed to lead to continuous improvement in products and services, based on encouraging the highest possible levels of employee commitment to client satisfaction is __.
61. PERT was developed by __.
62. In Performance Budgeting, ___ is used to measure performance and also to establish norms.
63. The budget that is not based on any previous year’s budget is known as __.
64. TQM was propounded by ___.
65. Cost benefit analysis means ___.
66. A systematic method and process of studying and evaluating whether the expenditure for products, materials, or services is justified by the benefits is __.
67. Financial estimation is made on the basis of __.
68. ‘Quality Circles’ a new channel of communication in organization, is a technique used in __.
69. Total Quality Management (TQM) is related to:
70. There are four main steps in the implementation of TQM. The correct sequence is:
Plan, Check, Act, Do
Plan, Do, Check, Act
Check, Do, Plan, Act
Check, Act, Do, Plan
71. Which among the following terms Edwards Deming was associated?
A. Quality Trilogy
72. ISO 9000 Standards denotes the ___.
73. The stages in the product lifecycle curve are:
Introduction, Growth, Maturity, Saturation
Introduction, Growth, Maturity, Profit
Growth, Maturity, Profit, Decline
Introduction, Growth, Maturity, Decline
74. Who is considered as the father of the Social- Systems School of Thought?
75. Path-Goal Theory developed by Robert House is basically concerned with __.
76. Herzberg’s ‘two factor theory’ deals with:
77. Which one of the following is not an operation involved in quality circles?
78. ‘Seven Basic Quality Tools’ were suggested by ___.
79. ‘Segmentation’ is associated with __.
80. Benchmarking is the process of ___.
81. The concept of MBO was given by ___ in the year 1954:
82. Which of the following are merits of MBO system?
a) Result oriented process
83. Which of the following is used to better utilize timing in a series of activities?
84. Job description helps in ___.
85. The term ‘soft-skills’ denotes:
(a) A cluster of personal qualities, habits, attitudes and social graces that make someone a good employee and a compatible co-worker;
86. Who should undertake system analysis study in a university library?
87. Which of the following is a strategy for knowledge management?
88. Which of the following is the function of a library management?
89. Identify the ways in which the library can benefit from the TQM as stated by Jurow and Barnard:
a) Breaking down interdepartmental barriers
90. Who formulated the PDCA (Plan, Do, Check and Act) cycle as a systematic approach to problem solving:
91. Who provided 14 steps to Quality? Also provided tools like ‘Quality Maturity Grid’, ‘Make Certain Program’, ‘Management Style Evaluation’ and ‘Quality Vaccine’?
92. Mathematical Formula for Staffing pattern was recommended by ___.
93. Which theory of motivation assumes that employees are inherently lazy?
94. Which budget system requires the budget request to re-evaluated thoroughly?
95. The terms ‘X’ and ‘Y’ axes are not applicable to:
96. ___ is a technique to conduct periodical evaluation of employees.
97. Performance-based budgeting connects which of the following performance information for the allocation of funds and management of resources:
Inputs, outputs, cost per activity, level of goal achievement
Inputs, Review of past expenditure, Analysis of alternatives, outputs
Inputs, Fixed costs, variable costs, output
Inputs, outputs, operational costs, analysis of alternatives
98. Network Analysis Technique comprises:
99. Which of the following are uses of work analysis?
a) Simplifying the procedures
100. A Standard TQM tool would be:
