Welcome to your Librarian Exam DSSSB 2019 Part 3
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1. "Save the time of user", consider user in
2. Fourth law of library science follows the principle of
3. Quality of library and information services focus on
4. The SERVQUAL model developed by Parasuraman and his research team identified "TANGIBLES, RELIABILITY, RESPONSIVENESS, ASSURANCE and EMPATHY" as five dimensions of service quality, which impact greatly on customers' perception of service quality. The model depicts _ ............dimension as most impacting dimension from customer perspectives.
5. Taking cues from SERVQUAL model, the TANGIBLES related to library are
6. LibQUAL+, the adopted version of SERVQUAL model for measuring service quality in libraries was developed by
8. The software developed to check/verify the plagiarism context is
9. The citation format or systems followed in research papers is based on the following style
10. Govt. of India introduced GST in 2017 to replace earlier taxes. GST means
11. The factor that influences resource sharing is
12. Which of the following is first Indian Storage Library ?
13. The combined list of books, periodicals and other documents of different libraries is called
14. When Mudaliar Commission was set up ?
15. Who is responsible for first Library Legislation in India?
16. In which state of India, the first Public Library Act in 1948 was passed ?
17. In India, Librarian's day is celebrated on
18. Which organisation set up Library Advisory Centre Committee with S. R. Ranganathan as its Chairman in 1957 ?
19. What is correct about Mobile Library ?
20. Who is responsible for starting DRTC at Bangalore ?
21. Another term associated with PERT is
22. What course is offered by DRTC ?
